Understand What We Collect and Why
When you open an account, we collect the registration details you submit — name, contact number, and the payment method you choose to link, whether that is JazzCash, Easypaisa or Raast. We also capture session data: the device type, browser, and the pages you navigate inside
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your account. This information lets us process your transactions, flag unusual activity on your wallet, and deliver account notifications. We do not sell your personal data to third parties for their own marketing. Payment transaction records tied to your JazzCash or Easypaisa wallet are held only
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as long as required for account reconciliation and any applicable dispute window. For Raast transfers, the same retention period applies. Once that window closes, transaction identifiers are removed from active databases. You may request a copy of the data we hold against your account at any
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time by writing to our support team. Eligibility for certain account features depends on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.